Branch ID's facial recognition feature provides a secure, fast, and seamless method for verifying customer identities by comparing live images with stored profiles.
This advanced technology enhances user convenience while ensuring a high level of security, preventing fraud and unauthorized access.
Branch ID's facial recognition technology offers a secure and seamless way to verify user identities in real-time. Using advanced AI algorithms, it compares a live image of the user to previously stored facial data, ensuring accurate and fraud-resistant authentication. Here’s how it works:
The process begins when the customer walks up to the teller. From the teller window the customer's face is captured by a camera.
The system analyzes key facial features, such as the distance between the eyes, nose, and mouth, creating a unique facial biometric profile.
The live image is compared against the customer's pre-registered facial data in the secure database. Branch ID uses advanced algorithms to ensure the match is accurate.
Once a match is confirmed, the customer's identity is verified, granting access to their account or completing a transaction. If the match fails, the teller prompts the customer for another form of verification and saves the captured image for future recognition.
All facial data is securely encrypted and stored to protect the customer's privacy, ensuring compliance with security standards and regulations.
Branch ID’s facial recognition provides real-time authentication, allowing users to verify their identity in seconds, improving both security and user experience.
Branch ID's facial recognition technology enables fast, secure, and convenient customer verification at multiple touchpoints within the branch. Whether at the teller window, in the drive-thru, or with a universal banker on a tablet, facial recognition enhances customer service while ensuring top-tier security.
Facial recognition can be used at the teller window for quick and secure customer authentication. When customers approach, they can simply look into a camera to verify their identity, eliminating the need for physical cards or IDs and speeding up the service process.
In the drive-thru, facial recognition offers a convenient way to verify customers without them needing to leave their vehicle. Using a mobile device or camera, the system scans the customer’s face for secure identification, allowing fast and secure transactions directly from their car.
Universal bankers can use facial recognition on their tablets to authenticate customers across various services. Whether assisting with account openings, loan inquiries, or other services, the banker can quickly verify the customer’s identity by capturing a facial scan, ensuring a smooth and secure interaction.
Request a 30-minute live demo and our team will contact you shortly. During the demo, we’ll walk you through how Branch ID can help, including: